ABOUT US
With an emphasis on integrity and reliability, our commitment to customer satisfaction remains unwavering.
Established in 1986, we pride ourselves on our long-standing commitment to customer service excellence. With nearly four decades of experience, we have honed our expertise to meet the diverse needs of our valued customers. Over the years, our unwavering commitment to providing top-notch service has been the cornerstone of our success. At the heart of our business philosophy is the relentless pursuit of customer satisfaction, which drives us to go above and beyond to meet and exceed expectations.
Providing products tailored to our customers’ needs is at the heart of our business. With a large inventory readily available, we pride ourselves on maintaining significant stock levels to ensure fast and efficient shipping. Whether you’re looking for specific items or exploring new solutions, our commitment to ample inventory and fast delivery is designed to perfectly meet your requirements. Partner with us for a reliable source of quality products, delivered quickly to keep your operations running smoothly.
Learn moreProducts
Products in stock
Brands
Years in business
CUSTOMERS
Services
At our core, we prioritize exceptional service. With your satisfaction in mind, we offer a range of tailored services to enhance your experience. See below for some examples of the services we offer.
Spill Response Training
The objective of this seminar is to provide participants with comprehensive training, promoting the ability and confidence in the effective use of spill response products. Participants will gain a thorough understanding of the specific applications of each product and will be equipped to act responsibly and decisively in the event of a spill emergency.
First Aid Kit Inspections
Improve workplace safety with our comprehensive service offering that includes first aid kit inspection and replenishment. Our team of experts ensure your first aid supplies are up to date, compliant and ready for any emergency. With a meticulous approach to kit inspection and rapid replenishment, we prioritise the wellbeing of your team, ensuring peace of mind and promoting a safe working environment.
Respirator Fit Testing
Respirator fit testing is essential to ensure the effectiveness of respiratory protection. It ensures a secure seal, preventing the inhalation of harmful substances in various working environments. Regular fit testing not only complies with safety regulations, but also improves overall respiratory protection, highlighting its essential role in maintaining occupational health and safety standards.
Fire Extinguisher Inspections
Our dedicated team ensures that your fire safety equipment is in optimal condition, compliant with regulations and ready to handle any emergency. By committing to thorough inspections and promptly recharging or replacing expired extinguishers, we put the safety of your space first.
Assessment of secondary containment
Our secondary containment assessment service includes a comprehensive review of historical, current and future containment requirements. A thorough on-site survey is conducted, assessing the state of existing secondary containment measures (if any) and identifying practical solutions tailored to meet the client’s needs whilst maintaining compliance with legislative standards.
Emergency Response Team
We ensure your emergency response team is equipped with the right products, ready to deploy immediately. Our service not only focuses on maintaining stock levels, but also includes training to ensure competent use of these supplies. By prioritizing both supply readiness and your team’s expertise, we increase your organization’s ability to respond effectively to emergencies.
THE BIGGEST BRANDS
We offer over 400,000 products from over 1,000 manufacturers, giving you access to a complete range of material handling, safety, maintenance and industrial equipment and supplies. We also add new lines regularly.
FREQUENTLY ASKED QUESTIONS
-
Where are you located?
Maintaining a widespread presence across the country, our offices are located in Ottawa and on the West Coast. To complement this cross-country presence, our well-equipped warehouses are strategically located in key locations including Montreal, Edmonton and Vancouver. This extensive network allows us to effectively and efficiently meet the needs of our customers across Canada.
-
How long have you been in the industry?
Founded in 1986, our corporate journey spans nearly four decades, during which we have been dedicated to serving Canadian businesses. Over the years, our commitment has been unwavering, providing valuable knowledge and leveraging extensive experience to support our clients’ growth and success.
-
How fast do you ship?
L'exécution efficace des commandes est notre priorité, les produits en stock étant généralement expédiés sous un jour ou deux. Positionnés stratégiquement à travers le pays, nos quatre entrepôts assurent des livraisons ponctuelles dans un délai raisonnable. Cependant, les défis persistants de la chaîne d’approvisionnement et le réapprovisionnement des articles en faible stock affectent la logistique, entraînant parfois des délais de livraison plus longs. Nous traitons activement ces problèmes et nous efforçons de minimiser les retards. Si vous avez besoin de votre commande avant une date précise, veuillez nous en informer au moment de passer votre commande, nous permettant ainsi de répondre plus efficacement à vos besoins. Votre compréhension et votre coopération lors de ces défis logistiques sont grandement appréciées.
-
Qu’est-ce que shopSafety.ca?
À la base, nous accordons la priorité à la satisfaction des divers besoins de notre clientèle. Alors que notre site Web principal, afpollution.com , est adapté à nos clients interentreprises, offrant des solutions complètes pour les besoins industriels et d'entreprise, notre plateforme centrée sur le consommateur, shopSafety.ca , est conçue pour les consommateurs individuels. Les deux sites Web proposent une large gamme de produits et de services, garantissant que chacun, qu'il s'agisse d'une entreprise ou d'un particulier, puisse accéder à des solutions de qualité. Cette distinction reflète notre engagement à fournir des expériences spécialisées qui répondent aux demandes uniques de chaque segment de clientèle, garantissant une expérience d'achat transparente et personnalisée pour tous.
-
Quelle est votre politique de retour ?
Notre politique de retour facilite les retours prépayés dans les 10 jours suivant la réception, à condition que le produit soit en bon état et dans son emballage d'origine. Dans les cas où le produit est endommagé à l'arrivée ou ne correspond pas à sa description sur le site Web, les clients sont exonérés des frais de réapprovisionnement. Cependant, pour les retours généraux, des frais de restockage de 15 % seront appliqués pour couvrir les frais administratifs et de traitement. Cette politique est conçue pour garantir un processus juste et efficace pour nos clients, en équilibrant le besoin de flexibilité avec la nécessité de maintenir l'intégrité de nos opérations.
-
What about privacy and security?
At our company, safeguarding customer privacy is paramount. Rest assured, we will not sell customer information to third parties. Additionally, we prioritize the security of your payment details by not retaining any payment information internally. Transactions are seamlessly and securely processed through reputable external payment processors, such as PayPal and their credit card processors, ensuring a high standard of protection for our customers' sensitive data. This commitment reflects our dedication to maintaining the trust and confidence of those who choose to engage with our products and services.
-
What payment methods do you accept?
For our online sales, we accept PayPal and all credit cards.
You can also pay for your order over the phone.
Customers with an established credit with us can pay with a Purchase Order # and we will invoice you net 30 days. Then you can pay by PayPal, credit card, EFT and cheque.
CONTACT US
Location:
Ottawa, ON and Nanaimo, B.C.
Email:
info@afpollution.com
Phone:
1-800-465-7672